GDPR Compliance

Last Updated: June 18, 2026

Our Commitment to Data Protection

While radiant-grid operates primarily in Australia, we recognize the importance of data protection standards established by the European Union's General Data Protection Regulation (GDPR). We are committed to handling all personal data in accordance with internationally recognized best practices.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you voluntarily provide information through our forms or communications
• Contract Performance: When processing is necessary to deliver our ecological services
• Legitimate Interests: For business operations, service improvement, and security purposes
• Legal Obligation: When required to comply with Australian or international law

Your Rights Under GDPR

If GDPR applies to you, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Rights Related to Automated Decision-Making: Protection against solely automated decision-making with legal or significant effects

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within one month, or sooner if possible. We may need to verify your identity before processing certain requests.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our designated data protection contact at [email protected].

International Data Transfers

Your personal data is primarily stored and processed in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant supervisory authorities within the timeframes required by applicable law.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information.

Complaints and Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. Within the EU, you may contact your local data protection authority. In Australia, complaints may be directed to the Office of the Australian Information Commissioner.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or direct notification.